I have received an FF05 or FF08 code, what do I do?Updated 2 years ago

If you have received either of these codes, it means there has been a power imbalance in the current or earth supply to the vehicle.

To resolve this issue please follow the below steps on your charge point;

1. Click the centre button

2. Scroll to the “Settings” option.

3. Scroll down and select "Restart"

If the issue persists, please contact us on 01234 916103 or email us on [email protected]. We also have a live chat on our website you can speak to us on.